ValHalX SMS Privacy Policy

Last update: 2025-04-14 23:29:22

Overview

ValHalX privacy statement recognizes the value of privacy. We believe that your information is yours and yours alone.

This privacy notice provides more specific information on how ValHalX text messaging service collects and processes your personal information.

Scope

The notice applies to our practices for gathering and disseminating information related to the ValHalX text messaging service ("we", "us", or "our") and is meant to provide you an overview of our practices when collecting and processing personal information.

How We Collect Information

We collect personal information in the following circumstances:

  • Direct Collection, when you provide information by contacting us first.
  • Web Forms, when you provide your contact information on our website to order a product, request information, receive a discount, etc.

What Type of Information We Collect

Direct Collection

We directly collect the following personal information:

  • Opt-out preferences
  • Content of your text message responses to us.

Collection from web forms

We collect personal information from forms on our websites. The information includes:

  • First and last name
  • Phone number
  • Email address
  • City, State, Postal Code.

How This Information Is Used

We use the personal information we collect to communicate with you regarding our operations, products and services, such as:

  • New Product Alerts, to keep you informed about products or services you have previously expressed interest in.
  • Discounts and Sales, to help you save money on the products and services you want to purchase or otherwise take advantage of.
  • Promotional Activities, to share opportunities that may be of interest to you, incentives, discounts, and offerings through a variety of goods and services.

With Whom This Information Is Shared

We do not sell or rent your personal information to anyone, period.

Your information in digital format is briefly stored on the servers and/or software of our technology partners and/or service providers that support our business activities, such as SMS messaging service providers who provide the communications platform we use for text messaging services.

We require our service providers to keep your personal information secure, and we only work with top-tier providers in the United States with strong data privacy procedures.

In the unlikely event that we are compelled by law to share your personal information, we will notify you immediately and vigorously challenge any privacy infringements.

What Choices You Can Make About Your Information

If you wish to unsubscribe from text messages for a campaign, you can reply with words, such as 'cancel', 'end', 'quit', 'unsubscribe', 'stop', or 'stop all' and you will no longer receive messages.

If you wish to re-subscribe, reply with words, such as 'start', 'yes', or 'unstop'.

Please note that unsubscribing from text messages from one campaign will not unsubscribe you from other campaigns. Unsubscribing will not remove your information from the ValHalX systems.

The accuracy of your contact information in our systems is critical for the delivery of text messages. If you wish to update your contact information, email us at help@valhalx.com.

How Information Is Secured

ValHalX recognizes the importance of maintaining the security of the information it collects and maintains, and we endeavor to protect information from unauthorized access and damage. ValHalX strives to ensure reasonable security measures are in place, including physical, administrative, and technical safeguards to protect your personal information.

Privacy Notice Changes

This privacy notice may be updated from time to time. We will post the date our notice was last updated at the top of this privacy notice.

Who to Contact With Questions or Concerns

If you have any concerns or questions about how your personal data is used, please contact the ValHalX Privacy Office at help@valhalx.com or write to 201 Main St Ste 600.